What should a person do when they become defensive in a conflict?”

When a person becomes defensive during a conflict, pausing and reflecting before responding is crucial. This approach allows the individual to take a step back from the emotional reaction that often surfaces in conflict situations. By pausing, they can assess their feelings, think critically about the situation, and formulate a more constructive response rather than reacting impulsively. This self-regulation is vital in maintaining composure and ensuring that the discussion can proceed in a more rational and productive manner.

Engaging in active listening or acknowledging the other person's views are beneficial strategies but may not be feasible when someone is feeling defensive. These tactics can be more effective once the initial defensiveness has subsided and the person is in a better mental state to engage meaningfully. Moreover, retreating from the discussion can lead to unresolved issues and may exacerbate the conflict in the long term. Therefore, taking the time to pause and reflect creates a foundational step toward managing the conflict effectively.