In a PCMH, who typically coordinates the schedule based on clinic hours?

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In a Patient-Centered Medical Home (PCMH), the coordination of scheduling based on clinic hours is typically handled by support staff. This arrangement allows healthcare providers to focus on patient care rather than the administrative aspects of scheduling. Support staff, which may include medical assistants, receptionists, and scheduling coordinators, are trained in managing the clinic's appointment system, ensuring efficient use of time and resources. They are responsible for organizing the schedule to align with clinic hours, accommodating patient needs, and optimizing provider availability. This collaborative approach enhances the overall effectiveness of the healthcare delivery model in a PCMH, which aims to provide comprehensive, coordinated care to patients.

The other roles mentioned in the choices, such as the Chief of Medical Staff or providers themselves, are involved in broader strategic and clinical decision-making rather than the routine management of scheduling. External scheduling services might be used in some situations, but typically the in-house support staff play the primary role in coordinating schedules for the clinic.

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